Large companies utilise sophisticated web (Internet) based technologies to gain further advantage for their products and services. They use the web to capture, store, analyse and report information which in turn helps them to bring new products to market. These sophisticated tools are out of reach for the smaller companies. Articulan now provides smaller companies with similar Internet and web based technologies to create automated solutions that can help with the capture, storage and reporting of information.

Articulan uses powerful web based technologies to build websites with useful tools and applications specifically tailored to suit your needs. Naturally, each client has different requirements and Articulan will help you find the right solution. We do this by first getting to know your business and then finding or building the appropriate solution.

Some of the tools we have built for our clients are listed below:

• Frequently Asked Questions (FAQs). FAQs can help to reduce support line calls for simple queries but can also be very useful for very technical queries. An analysis of your current support calls helps to identify the queries and responses that should be included with the FAQ application.
• Support application. Support applications can be complex and can be flat or threaded like a discussion - They have advantages over FAQs as they are more interactive. Answering or resolving a query immediately makes that response available to other users.
• News publication. News application provides an easy way to keep the content fresh on your website. Each News item can have Start and End publication dates as well author. Items are automatically archived to give your site a wealth of content.
• Newsflash. This is similar to the News application but is intended for headline items that lead to a main storyline.
• A Poll. Conduct a poll for your products and/or services.
• Multi-page survey. Conduct your own online market survey.
• Events Management. Keep all your events in one place and make them searchable by Title, date or category.
• Diary/Booking management. Services can be booked online and can be free/chargeable per package or per individual service.
• Online Shop. Sell your services and products online (including downloadable products).
• Directory management. Keep all contacts in one place and share them with other users or keep them password protected.
• Blogs/Podcast/Video podcast - Share your experiences with others or allow registered users to add their experiences.
• and many, many more...

In addition to our applications, we also ensure that all our clients are registered with Search Engines and that the websites are optimised for Search Engines (SEO/SEF).

Contact us if you would like further details about any of our web applications or services.